Under the leadership of CEO Stuart Gale, Oxford Online Pharmacy, a family-owned pharmacy chain founded in 1925, has transitioned into an online healthcare platform, offering privately prescribed medication and healthcare advice across the UK.
Lodders worked with the company, alongside Headpoint Advisors, to take in investment from Rockpool Investments, marking a pivotal moment in Oxford Online Pharmacy’s evolution.
The investment aimed to accelerate the pharmacy chain’s growth, advance its technology infrastructure, and expand its leadership team. It will also enhance its ability to meet rising demand for online pharmacy services, particularly in the weight loss sector.
A patient and highly organised approach
Stuart Gale commented: “Having not secured external investment before, we were closely supported by Lodders throughout the whole process. Lodders guided our management team through, ensuring everyone understood the often-complex legalities. The team was patient and highly organised, providing sensible solutions and expertise to help us overcome obstacles and achieve the very best outcome, whilst ensuring our business maintained its core values, heritage and legacy. We really appreciate Lodders’ support with this deal – the level of service was exceptional.”
Celebrating 100 years in business
Over the last year – and 100 years since the business was established – Oxford Online Pharmacy has doubled its sales and recruited a roster of new talent and expertise to its team. In August 2025, the business celebrated the opening of a new 12,000 sq ft warehouse in Banbury, marking its 100th anniversary in style.
Although the business has pivoted its approach to operate as an online pharmacy, Stuart is committed to ensuring the values instilled by his grandfather remain at the heart of the business: “My vision is to combine our traditional values of high quality, old-fashioned customer service, expert advice, and a determination to help, with the convenience and discretion of the internet. This means we can ensure every patient gets the best possible user experience – safe in the knowledge they are dealing with a trusted source.”
This article first appeared in Issue 11 of our client magazine, Lodders Life. Read this and more articles here.
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